Terms of service

Overview

This website is operated by Pawvia. By visiting our site or purchasing from us, you agree to these Terms of Service. If you don't agree with them, please don't use the site.

Orders and payment

Placing an order is an offer to buy the products in your cart. We may decline or cancel an order, for example where an item is out of stock, there is an error in the price or description, or we suspect fraud. If we cancel an order you have paid for, we will refund you in full.

All prices are in Australian dollars (AUD). Payment is taken at checkout through our secure payment providers.

Product information

We aim to describe and photograph our products as accurately as we can. Colours may look slightly different on your screen, and stated dimensions are approximate. Vehicle fit varies by make and model, so please measure your vehicle and compare it with the product dimensions before ordering.

Using our products safely

Our car seat covers, hammocks, seat extenders, boot liners and pet totes are designed for comfort and to help protect your vehicle. They are not pet restraints or crash-safety devices. Always secure your pet appropriately when travelling, supervise your pet when using our products, and follow the instructions supplied with each item.

Shipping and returns

Delivery is covered by our Shipping Policy, and returns and refunds are covered by our Refund Policy. Both form part of these terms.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded.

Limitation of liability

To the extent permitted by law, and subject to your rights under the Australian Consumer Law, Pawvia is not liable for indirect or consequential loss arising from your use of this site or our products.